Monthly Focus - Job Descriptions

This month we look at job descriptions and why it is important to ensure that each of your staff members have one. Job descriptions are not regularly used in the Restaurant industry and this gives rise to a number of problems that can easily be prevented by using detailed job descriptions.

Listed below are the key benefits of how Job descriptions can improve a Restaurant's ability to manage people and their roles.

1. Brings about clarity and certainty.

• • Clarifies employer expectations for employee
  • Provides a clear description of job responsibilities
  • Offers a disciplined way of distinguishing between different jobs and their roles and responsibilities.
  • Provides a structured way of formulating the skills, competence and behavior sets required for each role

2. Enables pay and grading systems to be structured fairly and logically.

3. Provides a basis for measuring job performance.

• • Provides neutral and objective reference points for performance reviews, appraisals and performance counseling

4. Provides an essential reference tool for dealing with disciplinary matters fairly.

5. Provides important reference points for career development and training.

• • Enables a factual view to be taken by employees and managers in career progression and succession planning.

6. Enables the Restaurant to structure and manage roles in a uniform way,

thus increasing efficiency and effectiveness of the complete business.

7. Essential tool in the recruitment process

• • Assists the interviewer and the applicant in understanding the job requirements
  • Ensures a positive match between the job requirements and the personality profile, the competence and the personal needs of the selected candidate.